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Citing attacks, harassment, and lawsuits stagnating their official works, online e-commerce platform e-orange on Wednesday announced on its Facebook page that its deliveries will be delayed further.
On Tuesday, a Dhaka court sent e-orange’s former owner Sonia Mehjabin and her husband Masukur Rahman to jail.
Md Taherul Islam, on behalf of the aggrieved customers, filed the case against five people with Gulshan Police Station accusing them of embezzling around Tk1,100 crore on Monday night.
In the Facebook post, e-orange wrote that some customers spread rumours through social media and filed lawsuits against the board and officials of the organisation. Many officials have already resigned while many others are feeling the pain. Their officials cannot go to the office and the delivery boys can’t go to the warehouse.
Which made it difficult for them to continue normal activities, they claimed.
“We have received a lot of emails for refunds in the last few days. We are doing our best to ensure that refunds are given quickly via SSL,” the FB post stated.
However, the comment section on the post showed that the post has angered thousands of customers who are awaiting their product deliveries.
Meanwhile, the commerce ministry served a show-cause notice on the online platform over the harassment of customers.
It said it had learned from several customers and the media that e-orange did not deliver products on time even after receiving payment from its customers, violating Customer Rights Protection Act 2009 and Penal Code 1860.
The ministry asked the e-orange authorities to explain in seven days as to why legal actions should not be taken against the platform.
