Standard Chartered Saadiq Bangladesh has won the “Best Islamic Bank for Digital CX - Bangladesh Award” by the Digital Banker.
The award was conferred based on a comprehensive audit grade evaluation in which the bank successfully fulfilled all criteria measuring superior digital Customer Experience (CX), according to a press release issued by Standard Chartered Bangladesh on Tuesday.
The Digital CX Awards 2021 (DCX 2021) were co-judged by PWC, Deloitte, Forrester and Capco, which is the world’s only assessment programme that recognizes excellence in digital customer experience in the financial services sector, the release said.
Standard Chartered Bangladesh’s Head of Retail Banking Sabbir Ahmed said, “Islamic finance in Bangladesh is approaching an inflection point. By leveraging enhanced technology to deliver a superior customer experience, we hope to serve the continuously evolving needs of our valued clients.”
2021 marks 16 years of operation in Bangladesh for Standard Chartered Saadiq.
It introduced the first Islamic credit card in 2007 and arranged the first Sukuk transaction in the market in 2019.
Standard Chartered Saadiq is the only international Islamic banking proposition in Bangladesh for both retail and corporate clients.
Through its global network, Standard Chartered Saadiq is facilitates business matching opportunities for local businesses in their global expansion.
