upay inks agreement with Robi Axiata

Mobile financial service provider upay has recently signed an agreement with Robi Axiata Limited recently allowing the Robi-Airtel customers to conduct transactions through upay app seamlessly without incurring any internet data cost.

Sydul H Khandaker, Managing Director and CEO of upay and Shihab Ahmad, Chief Commercial Officer of Robi Axiata Limited signed the agreement on behalf of their respective organizations at city hotel, said a media release on Monday.

Under the agreement, any Robi and Airtel customers can avail digital financial services through upay app without paying for internet connection. Besides, Robi-Airtel customers signing up to the upay app through self-registration can receive up to Tk 450 cash reward and 1 GB internet pack.

upay is the mobile financial service brand of UCB Fintech Company Limited, a subsidiary of the United Commercial Bank. upay launched its commercial operation on March 17, 2021.

Sydul H Khandaker said, “Innovations is the core of upay service. We are committed to provide secured and innovative services to our customers by addressing their pain points. The latest initiative with Robi Axiata Limited addresses a long-standing pain point of customers.

Sometimes, the users want to conduct transactions through the app, but either the data pack is expired or the customer may don’t have the subscription of any data packs to use the app. Through this solution, we address the issue. upay customers belong to Robi- Airtel network will be able to use the upay app without any data charge. We strongly believe this collaboration between upay and Robi Axiata will bring delightful experience for our customers and eventually help to build a digital Bangladesh through increased digital transactions.”

Shihab Ahmad, Chief Commercial Officer of Robi said, “Robi has been leading the digital lifestyle transformation of the country from the front, starting from launching of high-speed mobile data network across country to innovating in services and channels through digital solutions and AI driven recommendations. Really happy to sing this agreement with upay, which boost the momentum of Robi and Airtel customers in enjoying digital lifestyle using the benefits of upay. I hope our customers will use upay app more and more, contributing in the journey of digital economy.”

Nur-E-Alam Siddiquee, Chief Financial Officer, Ziaur Rahman, Chief Strategy Officer, Mahbubur Rahman Jesan, Chief Market Development and Operation Officer, Biplob Banerjee, Head of Distribution Sales of upay and Showkat Kader Chowdhury, Executive Vice President, Sales Operations and MFS, Mahbubul Alam Bhuiyan, Executive Vice President, Product & Pricing, ATM Shamim Uz Zaman, Vice President, Brand & Market Communication, and Gazi Emran Al-Amin, Vice President, Media Management of Robi were present, among others in the signing ceremony.