vivo equips service centers with gaming facility

Smartphone brand vivo has launched a designated gaming programme at its service centers across the country, to entertain the service seekers.

Customers can choose from a wide array of games and fun activities to participate in till their devices are restored to their original glory by vivo’s expert technicians, the mobile manufacturer said in a press release on Thursday.

Reasat Ahmed, assistant manager of vivo Bangladesh said, “At vivo, we strive to make the entire smartphone experience meaningful and special for our customers, right from the purchase to the after-sales service. With the launch of the gaming programme at our service centers, we aim to enhance the customer experience by ensuring they stay carefree and have a good time.”

According to the release, customers after entering any vivo service center can now choose from a range of highly compelling games and toys, such as the Rubik’s Cube, the Russian Block Game Console, and other video games. They may also take the games to the resting room for an easy-going, joyful experience.

Abiding by the Covid-19 precautions and ensuring safety measures for everyone, the customer service team thoroughly wipes the toy with a sanitizer before handing it over to the customer.

The team also maintains a handover list where the name of the game is written against the user’s name. Once the device is repaired, which usually does not take more than 40 minutes, and the customer is ready to leave, vivo’s capable customer service team then collects the toy in a hassle-free manner and prepares it for the next user.

vivo is a technology company that creates great products based on a design-driven value, with smart devices and intelligent services as its core. The company aims to build a bridge between humans and the digital world.

Through unique creativity, vivo provides users with an increasingly convenient mobile and digital life. Following the company’s core values, which include Benfen*, design-driven and user orientation, vivo has implemented a sustainable development strategy, with the vision of becoming a healthier, longer-lasting world-class corporation.