bKash to improve agents’ skills

bKash has taken initiatives to enhance professional skills of the agents through organizing workshops, teaching them to abide by the MFS related regulations and improve their living standards by introducing life insurance, health insurance and scholarship for children.

Since the inception of bKash, its agents have been playing a pivotal role in moving the MFS (Mobile Financial Service) sector forward for the last 10 years. The agents are known as ‘Human ATMs’ as they facilitate financial services to the customers in every corner of the country. Besides providing services, they have been able to improve their living standard as well. bKash has recently organized workshops with the Star agents selected from all over the country to train them on risk management and professional skill development in the financial sector, the company said in a statement on Thursday.

The workshops have been arranged in district cities across the country to raise awareness about the technical capabilities of agents, Anti-Money Laundering and Combating the Financing of Terrorism (AML&CFT), business risks and other relevant issues.

Besides, bKash has also taken several initiatives to improve the living standards of the agents.

Bkash Chief Commercial Officer Ali Ahmmed said, “Together, bKash and its agents have been working relentlessly for last ten years to take the MFS sector of Bangladesh to a new height where it stands today.”