Nagad opens 45 permanent service centres

Nagad’s service centers are now available in a total of 45 locations across the country through the opening of 11 additional ‘Nagad-Sheba’ points.

With the expansion of ‘Nagad-Sheba’ to 11 additional places in Bangladesh, officials anticipate that customers will now receive more services, said the company in a statement on Sunday.

Earlier, Nagad was operating 34 ‘Nagad-sheba’ to seamlessly solve various customer concerns making their experience more pleasant. This time, 11 additional service centers have been established to improve and increase the service. Dinajpur, Jhenaidah, Brahmanbaria, Feni, Bhola, Patuakhali, Netrakona, Sirajganj, Narsingdi, Rangamati, and Chandpur district head post offices are among the 11 new service centers.

45 ‘Nagad-Sheba’ centers are now accessible to the customers. These are Dinajpur, Jhenaidah, Brahmanbaria, Feni, Bhola, Patuakhali, Netrakona, Sirajganj, Narsingdi, Rangamati, Chandpur, Dhaka GPO, Khulna GPO, Chattagram GPO, Rajshahi GPO, Barisal, Tongi, Banani, Khilgaon, Mirpur, Sylhet, Narayanganj, Rangpur, Comilla, Jessore, Mymensingh, Gazipur, Bogra, Jigatala, Uttara, Savar, Faridpur, Panchagarh, Tangail, Cox’s Bazar, Bandarban, Gopalganj, Noakhali, Magura, Barguna, Manikganj, Jamalpur, Naogaon, Satkhira and Nagad Sheba center at Nagad head offices.

Meanwhile, the service will be available from 9:00am to 4:00pm every day at the Nagad head office. Besides, all ‘Nagad-Sheba’ will be open from 8 am to 3 pm as per the government’s directives.

With the launch of these 11 additional ‘Nagad Sheba’, the Nagad service has been expanded across 8 divisions of Bangladesh. Also, customers will now have access to ‘Nagad-Sheba’ in 37 districts across the nation.

Customers will receive assistance in setting or resetting their PIN at the ‘Nagad-Sheba’ centers. In addition, KYC re-submission and information can also be updated there. All services associated with the ‘Nagad’ account will be offered. Moreover, consumers can submit any complaints or feedback to this service center.