Customer gets Tk 1lakh cashback buying fridge

Md Uzzal Sikder, a customer from Mouchak of Gazipur, has got Tk 1 lakh cashback after buying a Walton refrigerator. He received the cashback on scratch card as per the prevailing customers’ benefit under the ‘Walton Digital Campaign Season-16’.

The customer got the cashback on Walton fridge that he had purchased at only Tk 22,000 for his parents, said a press release.

Walton has been conducting ‘Digital Campaign Season-16’ across the country to provide best and swift after-sales service to customers through online automation.

Under this season, Walton offered special benefit for the buyers called ‘Swastir Offer’. As per this offer, customers can get cashback of up to Tk 1 lakh on scratch card or free products on the purchase of refrigerator and washing machine from any Walton Plaza, distributor showroom or online e-plaza in the country.

On Sunday, Walton Hi-Tech Industries PLC Deputy Managing Director Md Humayun Kabir, and Senior Executive Director and renowned film actor Amin Khan handed over a cheque of Tk 1 lakh cashback to Uzzal Sikder at a programme held at Rakib Electronics, a distributor of Walton at Mouchak in Gazipur.

The ceremony was also attended by, among others, Walton Hi-Tech Industries Senior Executive Director Ariful Ambia, Mouchak Market Traders Association President Md Masud Parvez, Regional Sales Manager of Walton in Gazipur Zone Sahed Iqbal and Rakib Electronics Proprietor Md Saiful Islam.

Uzzal Sikder is a small trader residing in Chandra with his wife and daughter. His village home is Mirzapur in Tangail. Recently, he bought a Walton fridge from Rakib Electronics for his parents living in his village home. Then some information such as his name, mobile number and refrigerator model, barcode etc. were added to the digital registration system of Walton and a scratch card was given to him.

Uzzal said, “I was very much surprised after seeing the cashback of 1 lakh on the scratch card. Earlier I thought customers could not get the offer announced by the companies.

“But after buying Walton fridge and getting 1 lakh Taka, my impression has changed. Thanks to the Walton authorities for keeping their promise to the customers and giving them such an opportunity.”

Through the digital campaign, some detailed information including the name of the customer, cell phone number and model number of the purchased product are being stored on Walton’s server, said the release.

As a result, customers get swift and best after sales service from Walton service centres across the country even if the warranty card is lost. Various benefits are being provided to ensure customers’ spontaneous participation in the campaign, the release added.