Home ›› 25 May 2023 ›› Corporate
Grameenphone celebrated the highly anticipated grand opening of its state-of-the-art ‘Grameenphone Experience Center’ in Gulshan 2 of the capital on Tuesday.
This remarkable establishment comes as the result of extensive research, analysis, and innovative implementation keeping the core focus on revolutionising the customer experience and delivering an experience like never before, according to a press release.
Driven by the brand’s 25 years of commitment to putting customers at the heart of every endeavour, the Experience Center has been meticulously designed to fulfil customer demands and queries with utmost convenience. Dedicated teams are made available at the Center to guide customers through specialised zones, catering to their specific requirements and cutting short on slow-moving queues. Through a visionary approach, Grameenphone has created a unique environment here that offers premium service, cutting-edge technologies, and above all – an unforgettable experience for each visitor.
The new Grameenphone Experience Center, located at Gulshan Avenue, Gulshan 2, hosts a range of exceptional features designed to enhance the customer journey. For example, it has Quick Service Podiums, which are dedicated areas for swift and efficient services, reducing the visitors’ waiting and service times. There is also an exclusive Consultative Sales and Service Area, where customers receive expert guidance through interactive engagement. Grameenphone is also offering an exclusive lounge space for its premium customers.
The luxurious setting will provide specialised care and attention to the operator’s most esteemed and loyal user base.
The Center also features a device and engagement zone, where customers can explore and interact with future-fit technologies, enriching their digital lifestyles for future readiness. The Center’s extensive device and accessories inventory showcases a wide selection of authorized products from renowned brands, including Apple, Xiaomi, Oppo, Samsung Vivo, Realme, Fastrack, Amazfit, and many more.