Robi Axiata Ltd new CEO Rajeev Sethi said that customers are going to be his priorities and to this end, his focus will be to ensure quality of service that the customers are going to feel satisfied with.
He made these remarks while meeting the telecom reporters at the Robi Corporate Office on Wednesday, a press release said.
“Our approach will be that of an operator who listens to customers, and acts on them, without making outlandish promises that can’t be kept. We will give high priority on ensuring quality of service that helps customers to enjoy a smooth digital lifestyle,” Rajeev said.
“I would especially like to thank the government for taking initiatives for leveling the playing field for all the operators in the market. We have been making the largest capex investment in the industry for the last seven years; once the playing field levels out, it will only encourage the shareholders to continue investing heavily,” he added.
“Robi is building the first ever four tier data center from the private sector at the Sheikh Hasina Software Technology Park in Jashore. We have recently launched a new Enterprise Business brand- “Robi for Business” keeping in mind the need for innovative digital solutions in the country’s enterprise sector,” he said.
Rajeev also said that Robi’s focus area for corporate social responsibility will be to ensure net zero emission by 2050. In this backdrop, Robi is embracing renewable energy to power its telecom network. Robi will also work towards making significant impact in the county’s burgeoning digital education domain.