Bhairab Municipality, with support from PRABRIDDHI -- a local economic development (LED) project jointly funded by the Government of Bangladesh and Switzerland, and implementation assistance from SELISE Digital Platforms, marked a significant milestone towards local economic development with the inauguration of One Stop Service Center (OSSC).
Reto Renggli, ambassador of Switzerland to Bangladesh, and Md Iftekhar Hossain Beno, mayor of Bhairab Municipality, jointly inaugurated the OSSC at the municipality premises on Sunday, according to a press release.
This pioneering initiative promises to streamline administrative processes, enhance accessibility to public services, and foster socio-economic development within the municipality.
The OSSC aims to digitise administrative processes and enhance accessibility to public services. By centralising essential services under one roof, the OSSC seeks to promote efficiency, transparency, and citizen-centric governance.
From licensing and permit issuance to citizen facilitation and information dissemination, the centre will cater to the diverse needs of residents, businesses, and visitors, driving socio-economic development and fostering inclusive growth.
Special Guest Reto Renggli commended the collaborative efforts behind the initiative, remarking, "The inauguration of the One Stop Service Center is a testament to the strong partnership between Bangladesh and Switzerland. This centre embodies the spirit of innovation and cooperation, serving as a model for sustainable local economic development."
Md Iftekhar Hossain Beno expressed his enthusiasm at the event, mentioning, "With the inauguration of the One Stop Service Center, Bhairab takes a significant stride towards inclusive development and citizen-centric governance. This initiative reflects our dedication to fostering economic growth and enhancing the quality of life for our residents."
Markus Ehmann, team leader of the PRABRIDDHI project, said that the launch of the One Stop Service Center signifies a monumental leap towards efficient governance, community empowerment, and local economic development. “Through collaborative efforts, innovative solutions, and digitisation, we are shaping a brighter future for Bhairab, fostering sustainable growth and prosperity at the grassroots level," he added.
Julian Webber, the CEO of SELISE Digital Platforms, expressed, "The launch of the One Stop Service Center underscores our commitment to leveraging digital solutions for social impact. Through technology-driven innovation, we empower municipalities like Bhairab to enhance service delivery and drive socio-economic progress."
Co-implemented by the Local Government Division (LGD) and Swisscontact, the PRABRIDDHI project is currently being implemented in seven municipalities – Bhairab, Bogura, Cox’s Bazar, Dinajpur, Kushtia, Jashore and Shibganj.