Food and grocery delivery platform Foodpanda Bangladesh has introduced its in-person store pickup service through pandamart, its grocery delivery dark store in the capital’s Gulshan-2 recently.
Following the model of food pickups from restaurants, this new service will provide customers with the convenience of picking up their groceries and daily essentials from the pandamart dark store.
The introduction of the pick-up feature is in line with Pandamart's strategy to deliver an outstanding shopping experience by embracing online-to-offline (O2O) commerce, responding to the evolving expectations of customers, according to a press release.
The option will be especially appealing to busy urban consumers who prefer to see the products before making their selections, it said.
“We are dedicated to enriching the shopping experience for our customers by providing top-notch quality and convenience," said Mohammad Tabrej Khan, director, Dmart of Foodpanda.
"With pick-up, customers’ experience on the Foodpanda platform can now be complemented with a physical in-store experience, on top of savings on delivery fees and numerous other discounts specifically designed for pickup customers, giving them more options in the way they shop and receive their orders that better suit their lifestyles and preferences. We are thrilled to elevate the grocery shopping experience in Bangladesh to new heights,” he added.
The feature is currently available in Hong Kong, Malaysia, and Singapore, and soon will be rolled out in Pakistan, added the release.
