Home ›› 01 Jun 2023 ›› Opinion
Purchase and get 25 per cent cashback on everything today. Is this attracting you? If yes, do you know why? In today’s competitive world, businesses must find creative ways to attract potential customers and build loyalty with existing ones to increase their sales and market share. Cashback promotion is such a creative way. What is cashback promotion?
Cashback promotion is a process where customers get a certain amount of money back after a purchase. It is a part of sales promotion and marketing strategies. It highlights those savings to customers rather than reduced price points. Customers are more attracted to cashback offers. They thought that they get something in return for making purchases is quite exciting. Have you ever wondered how cashback promotions help retailers? Cashback marketing strategy improves the brand image, heightens customer loyalty levels, enlarges revenue streams and more.
The cashback promotion does not require a discount at the time of sale and does not affect the quality of the product. It is a strategy that offers many advantages for retailers. Offer cashback to customers who subscribe to a loyalty program or make their first purchase. This can help gain new customers and encourage repeat customers to purchase. Cashback promotions can be designed to encourage the frequency of consumer purchases, for example, by offering reimbursements in the form of gift cards to retailers.
Customer loyalty and retention is crucial for any successful business, and cashback promotions are a great way to reward customers for their purchase. By offering rewards for repeat customers, you can strengthen brand awareness and encourage loyalty. This can help you keep buying from you. Creating market differentiation, there are several ways in which retailers can differentiate there goods or services. Offering a creative cashback promotion provides the retailer with differentiation in the market.
Marketing their offers, which by nature are exclusive, can produce a competitive advantage that enhances the promotional success. Strengthening brand and retailer relationships, Cashback promotion is beneficial for the retailers as well as the brand. Partnering on a cashback promotion to achieve a mutual goal of driving sales, the retailer can strengthen their relationship with the brand, increasing the brand’s investment opportunities with them.
The cashback promotion is a much more cost-effective strategy than traditional discounting. It targets the customers most interested in the promotion, with only those most engaged making claims, and avoids the windfall effect resulting from any immediate discounts. Knowing customer insights, Cashback promotions are not just about cash, they are also about data. Sure customers are required to provide some basic information as standard while redeeming their cashback value, such as evidence of purchase and payment details.
But, here is the thing, by asking a few extra questions during the claim process, you can gain valuable insight into your customer’s experience with your brand. Enticing customers to Switch Brands, cashback promotions give your brand a competitive edge which can be a great way to win over new customers. Think it, who doesn’t love a little extra value? This is the perfect temptation for those who are thinking of switching from one brand to another. Your cashback offer can make a customer choose between your brand and another. Cashback promotions are effective way to increase customer engagement, and sales, and build positive associations with the brand. With well-executed campaigns, businesses can achieve great results in both increased revenue and better customer relations. This form of promotion can be a valuable addition to any business’s marketing strategy.
The writer is a freelance contributor