Uber looks back at 2020, the year of Covid-19 pandemic

Uber on Tuesday released its annual analysis titled "A Look Back at 2020: Year in Review" highlighting the ridesharing company's Covid-19 relief efforts, safety standards, and how it helped Bangladesh slowly move again as cities started opening up.

The report, backed by insights and data, also focused on Uber's support for communities by finding meaningful ways to use the Uber app to move frontline warriors to work, sending packages to loved ones and empowering driver partners to earn, said a press release.

The company provided 10 million rides and deliveries of food globally to healthcare workers, elderly and other needy people free of charge

In Dhaka, Uber partnered with The Earth Society for their project, 'Crack Platoon,' to provide reliable and timely transportation for frontline healthcare workers to and from their homes and across 40 hospitals.

Besides, the company distributed free safety supplies like masks and sanitisers to drivers in Bangladesh, amounting to a total of Tk 5 million.

Uber spearheaded the formation of a Transport Safety Alliance (TSA) with Dettol, Fresh, DBL Pharma and Zantrik to generate safety awareness amongst consumers, and to equip drivers with health and safety supplies, including tissue boxes, sanitisers and masks.

As cities opened up and people resumed travel, Uber prioritised safety for the evolving needs of its communities.

The company launched two new services, including Uber Connect, a package delivery service that enables customers to transport packages from the safety of their homes and Car Rentals, which allow riders to book affordable multi-hour, multi-stop options to travel in the 'new normal.'

In August, Uber partnered with bKash to provide contactless payment options for riders to help sustain physical distancing and a step towards keeping everyone who uses the Uber Platform safe by making the payment process contactless, cashless and secure.

Uber marked four years of operations in Bangladesh in 2020, announcing that over the years it has served more than 4 million riders and created livelihood opportunities for over 175,000 driver partners.

With Bangladesh now moving again, Uber remains committed to offering riders convenient, safer and affordable mobility solutions at a touch of button, helping cities 'Build back better'.